Can I return or exchange items if I used Afterpay?

Yes! Afterpay returns or exchanges follow our standard return or exchange process through our Returns Center. Once the return is processed, Afterpay will automatically cancel any payments left on your payment schedule so that the shopper is no longer charged for the order. For any payments you have already made, Afterpay will process a refund back to your card.

Please note, refunds for Afterpay will first be refunded from Only Human to Afterpay, and then to you, so it may take slightly longer than usual to process. We cannot provide a cash refund for purchases made with Afterpay.

For any more information, please visit AfterPay’s FAQ page.


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