Do you offer free returns or exchanges?
Yes, we offer free returns and/or exchanges on all domestic orders. You can head to our Returns and Exchanges Center to get started. All you need is your order number (starting with OH-----) and shipping zip code to get that rolling.
If you order was a gift, tap the link that says "Returning or Exchanging a Gift?" to put in your request.
**If you live outside of the United States, we are unfortunately unable to provide free returns or exchanges at this time. To return an item internationally, please go ahead and drop the item(s) back in the mail to us. As soon as we receive it/them, we will issue a refund for you.
Include your order number in the package (so we know who to refund) and ship to:
4232 South 36th Place
Phoenix, AZ 85040
In the meantime, if you're looking to make an exchange, you're welcome to snag that from our online shop anytime you'd like! :)